Friday, 23 May 2014

Facebook Lets Restaurants Post Menus to Their Pages

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IMAGE: MASHABLE, CHRISTINA ASCANI
Aiming to keep users on the platform and possibly prompt more ads, Facebook started letting restaurants post menus on their Facebook pages on Thursday.
The social networking giant is using Constant Contact's SinglePlatform, an online listing service that helps local businesses showcase products, photos and menus. The program is only available right now in the U.S. and Canada, though if your business is outside those countries, you can upload a PDF of your menu via "page info" under "settings."
While a restaurant could conceivably accomplish the same thing by posting a photo of its menu on its Page, Facebook's move could pave the way for direct ordering from restaurants.
You can't click through to make an order, but that seems like a logical future addition. Facebook signaled its interest in connecting users to restaurants last year when it partnered with OpenTable to let users make dinner reservations without leaving their News Feeds.
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IMAGE: FACEBOOK
If restaurants exploit the feature en masse, the biggest loser will likely be Yelp, which makes menus a regular component of its reviews. Tapping the technology behind Facebook's recent Nearby Friends geolocations feature and integration with Facebook's Graph Search could also make this a useful addition down the road for Facebook users and a possible substitute or addition to Yelp.

Thursday, 22 May 2014

Facebook's New Shazam-Like Tool Knows What You're Watching and Hearing

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IMAGE: DARREN ABATE/ASSOCIATED PRESS
Facebook recently added a feature that monitors your movements, and now the company will be listening in as well.
Facebook unveiled a new audio recognition feature on Wednesday which, when turned on, will identify songs or television shows that you're listening to, in hopes you'll share that information with your friends.
With the update, the Facebook app will use the phone's microphone to listen in on noise and sounds nearby. The feature is able to identify millions of songs and TV shows from 160 different stations, according to Aryeh Selekman, a product manager at the company.
When the app identifies what you're listening to or watching, the content will either appear automatically in the post (you can remove it), or it will be one click away in the "Feelings" tab above the keyboard. The new feature is opt-in, meaning it won't work unless you manually turn it on. Once it's activated, it will remain on until you turn it off in the top-right corner of the compose page.
The new audio recognition feature is opt-in meaning  it won't work for users unless they agree to turn it on.

The new audio recognition feature is opt-in meaning it won't work for users unless they agree to turn it on.
IMAGE: FACEBOOK
The feature can also identify live TV, including sporting events. When a song is recognized and then shared, your friends will be able to listen to a 30-second preview of that song right within the feed. Users previously had to leave Facebook to listen to a song shared by one of their friends.
The new tool is an extension of Facebook's "Feelings" feature, unveiled last April. Users have enjoyed sharing feelings, according to Selekman, and more than 5 billion posts in the past year have included a feeling or activity. Users who access the feelings list by clicking on the smiley face icon above the keyboard will now be prompted to turn on the audio recognition tool, but it won't be required.
The tool makes it easier for users to share what they're listening to or watching on Facebook, but it's also a way for Facebook to listen in on the content its user base is spending time with. If the feature is turned on, it will automatically spring into action when a user goes to the compose page. If a song or show is identified, but the user chooses not to share it, Facebook still has that data.
In other words, the tools lets Facebook collect info on what you may be watching even if you don't share that with your friends.
In other words, the tools lets Facebook collect info on what you may be watching even if you don't share that with your friends.
Selekman says that no audio is actually recorded or shared to company servers. So if you are talking while the app's audio feature is operating, your words won't be saved or stored by Facebook.
This is Facebook's second feature in as many months that gathers user data that marketers are seeking. The Nearby Friends feature the company rolled out in April allows users to share their locations with friends at the touch of a button. The more people use it, the more Facebook learns where people spend their time. Some people find this creepy, although Facebook says the data is not monetized.
The new feature can be urned off and on in the upper righthand corner of the feelings tab.

When the feature is on, it will search for audio matches automatically. When it's turned off, users can turn it on in the upper righthand corner of the feelings tab.
IMAGE: FACEBOOK
Wednesday's new audio-recognition feature required a number of partnerships among the company and those in the television and music industries. Selekman, who worked on Facebook's partnership team at one point during his carer, declined to specify the number or nature of the partnerships.
Facebook has been building the tool for over a year, and employees have been testing it for the "past few months," says Selekman. One of the technical challenges Facebook faced was identifying commercials. Facebook simply looks for sound codes that are repeated often, giving the app a good sense of which audio bites are from commercials versus actual TV shows.
Facebook launching the feature out to U.S. users beginning Wednesday, but it will be a "slow rollout," says Selekman. There is no timetable for when all users will have the new feature.
Have something to add to this story? Share it in the comments.

Monday, 19 May 2014

Social Media to Site Traffic: 5 Tips from the Experts


ImageSocial media is a popular way to engage with customers and drive web page traffic, but these information outlets are busy at best and completely overwhelming at worst. You need to target your information to the right audience, link smartly, and get your audience engaged to convert your social followers into web traffic. Want to learn how? Check out these expert tips.

Be Careful Where You're Sending People

Without thinking about it, many people automatically link their social media sites to their website's home page. If your home page, like many others, is cluttered and overwhelming, this strategy will set you up for failure. David Risley of Blog Marketing Academy suggests driving traffic to a more valuable page that will immediately engage visitors.
Link from Twitter to an "About" page to immediately offer an in-depth introduction that counters the necessary brevity of a tweet. Link to a squeeze page that collects contact information for a mailing list or a coupon page that immediately offers something of value. 

Engage Your Followers Personally

Give your followers a personal incentive to visit your web page. Ask for their advice on blog topics, start a debate, or take a quick poll. Question posts get 100 percent more comments. Risley suggests featuring the most interesting responses directly on your blog and letting your followers know they were featured. It's hard to resist checking out a post that's about you. Social media writer Belle Beth Cooperpoints out that keeping your current customers engaged may be more important than finding new ones.
Use your social media presence to interact with followers. If you use your profiles exclusively for posting links to your website or blog, your customers will disengage quickly and forget all about you. Strike up conversations, answer questions, and otherwise act like a living, breathing person and not a link generator.

Make it Easy for Fans to Share

People are much more likely to follow a link posted by their best friend than one shared by the company who wrote it. Make it easy for your fans to share products, posts, and more. Include social media buttons for the sites your fans use most. If you post recipes, beauty tips, and home decorating inspiration, make sure you include photos worthy of Pinterest and a "Pin it" button. Samuel Pustea of Internet Dreams emphasizes the importance of optimizing every image for pinning.
Customize your social media links so the post is already populated with some text. You can set these links to produce a pre-written tweet or include a keyword optimized description beneath a pin. The user can change these, but the default information makes it much less likely that they'll share the link with no details at all. Link generators like Click to Tweet allow you to add this level of customization quickly and easily.

Make Your Posts Visually Engaging

Social media pages are made for rapid scrolling. If all you post is text, your viewers may miss you entirely. If your post is wordy, they're even more likely to skip past. Posts that include photos are better attention grabbers. Facebook photos get 53 percent more likes and 104 percent more comments, according to a HupSpot study.
Writer, blogger, and community manager Luke Chitwood points out the need to make sure your photos include a link back to your site. Double check this link to ensure that it goes to a relevant post and not just the original image. If your photo gets the viewer's interest but doesn't take him anywhere, you've lost a prime opportunity to generate website traffic. Pictures that engage interest and spark curiosity will leave your viewer hungry to learn more.

Choose Your Domain Hosting Service Carefully

Even if your social media marketing efforts yield a ton of traffic, it won't mean anything if your site is always down. Subsequently, you'll want to do some research before you choose a domain host. For example, does your host really have the uptime it claims to provide? How about the "unlimited resources" and "knowledgeable support" that these services almost universally offer? Do your due diligence, and check out comprehensive overviews like this Hostgator Hosting review on Sitegeek before you commit to any given hosting service. Your investment of time and effort will be well worth the effort.    
Social media profiles offer a powerful way to generate website traffic when they're well managed. Unfortunately, many companies never see measurable returns on this strategy because they don't know how to make social media work for them. Start with these expert suggestions to radically change the way social media impacts your web page traffic.